商品簡介
Managing Interpersonal Conflict is a systematic review of published conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis. This volume provides a unique and valuable resource for teaching conflict, mediation, negotiation and facilitation courses; for implementing and planning training programs, designing interventions, creating workshops; and for scholarly work.
As a unique informational resource, this book provides important and essential answers to key research questions. The chapters provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy and practical application of information.
作者簡介
Nancy A. Burrell is a professor of communication at the University of Wisconsin-Milwaukee.
Mike Allen is a professor of communication at the University of Wisconsin-Milwaukee.
Barbara Mae Gayle is Vice President for Academic Affairs and Dean of Graduate Studies at Viterbo University.
Raymond W. Priess is a professor and Chair of Communication Studies at Viterbo University.
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