Managing Information Technology ― A Handbook for Systems Librarians
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PATRICIA INGERSOLL is the Associate Director for Library Systems and Assistant Professor at the University of Denver, Penrose, Library. She has spent more than 20 years working in academic libraries. Her other research interests include Staff Development and Resource Sharing.
JOHN CULSHAW is Associate Professor and Faculty Director for Systems at the University of Colorado, Boulder, Libraries. He has worked in academic libraries for more than 15 years. He has also served the academic library community as chair of the international Innovative Users Group and facilitator of the Rocky Mountain Regional Innovative Users Group.
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