Breakthrough Strategic IT and Process Planning

Lientz (management, UCLA) combines the principles of business process and change management, process improvement, project management, and IT architecture and systems with strategic information technology planning for business planning and control staff, business and IT managers and senior staff, and consultants involved in IT, process management, planning, and change management, as well as upper division and graduate students. He aims to help them understand the business, process, and systems environment; develop a strategic IT and process plan that includes the direction of key processes; get involvement, support, and endorsement from management and employees; create an organized approach for allocating resources between the planning action items, projects, maintenance and enhancement, and support; implement these items and measure results; and employ an affordable method for updating the plan. The process detailed includes collecting information, aligning processes and IT to the business, developing each part of the strategic plan, implementation, and measurement. An example of an Irish farming organization concludes the book. Annotation c2010 Book News, Inc., Portland, OR (booknews.com)