Service Systems Science

The systems sciences provide a platform of concepts and language that enables communities of interest to transcend disciplinary boundaries toward developing new knowledge and perspectives. The current book series is intended to help to cultivate a new perspective for social systems sciences: The translational systems sciences that we propose in this series is a new trend within systems sciences motivated by the need for practical applications that help people.The present volume, Service Systems Science, focuses in particular on the value cooperatively created and shared in human activities to realize a resilient and sustainable society in a systems science perspective. Service systems meet basic needs such as food and water, develop social potential through education and health care, and advance our societies through businesses, governments, and social enterprises working in a globalized, networked world. Service Systems Science International Workshops and Symposia have been held in Tokyo since 2008, inviting prominent, distinguished researchers and practitioners in both systems science and service science fields from Japan and overseas. Every year the workshop spends two full days in closed sessions intensively and extensively arguing hot topics in service science and practices in systems perspective, followed by the symposium where the outcomes of the arguments at the workshop as well as the latest issues in service science are presented in open meetings. This volume thoroughly updates some of the most important ideas, concepts, and methodologies that have been presented and discussed and systematizes them in the unified framework of service systems science. In addition, we have invited original contributions by dynamic researchers to the volume. As a result, this work comprehensively covers state-of-the-art concepts and methodologies in service systems science by leading researchers and practitioners from the United States, Europe, and Asia.

Professor, Department of Value and decision Science, Tokyo Institute of TechnologyVisiting Professor, Hull University Business School (HUBS), UKVisiting Professor, School of Business Management, Bandung Institute of Technology,IndonesiaSpecialization:Systems Sciences, Decision Systems Sciences, Service Systems Sciences, OperationalResearch/Management ScienceMore found in CV.