Production and Operations Management Systems

This text provides an understanding of the manufacturing and operations functions as well as the processes of goods and service producers. Illustrating how operations relate to the rest of the organization, it will help readers develop a sense of managerial competence in making decisions in the design, planning, operation and control of manufacturing, production, and operations systems through examples and case studies. The text uses analytical techniques when necessary to develop critical thinking and to sharpen decision making skills. An accompanying website offers slides, lectures, Excel worksheets, and solutions to short and extended problem sets.

Sushil Gupta is a Knight Ridder Center Research Professor in the College of Business Administration at Florida International University, Miami.

Martin Starr is Distinguished Professor of Production and Operations Management Emeritus at the Crummer Graduate School of Business at Rollins College, Florida, and Professor of Management Science and Operations Management Emeritus at Columbia University Graduate School of Business, New York.