Project Communication Management in Complex Environments

This book lays out a complexity-informed framework for effective crisis response communications by construction companies dealing with natural disasters impacting their projects. It deploys case studies from firms who faced the huge 2008 Sichuan earthquake.

Dr. Zhong Ying is presently working for the Shanghai Urban and Rural Construction and Transportation Development Research Institute, China with senior management responsibilities for urban construction, policy research and formulation as well as consultation. Before this present appointment, he has worked for Chinese enterprises in real estate development and construction as well as a project management consultant in various parts of China. Dr. Zhong holds a MSc(Eng) degree from the University of Birmingham and a PhD degree from the National University of Singapore.

Dr. Low Sui Pheng is presently Professor of Building in the School of Design and Environment, National University of Singapore where he has previously served as Head and Vice-Dean. He teaches construction project management and has published, researched and consulted extensively both in Singapore and overseas. A Fellow of the Chartered Institute of Building, he holds a DSc degree from the University of Birmingham and a PhD degree from University College London.