Business Ethics:Ethical Decision Making and Cases (CTE)

內容簡介：

★★★內含數位學習帳號，書膜如經拆封，恕不退換★★★

1. CengageNOW™ online course management and learning system provides more control in less time and delivers better student outcomes. For instructors, it includes resources organized around lecturing, creating assignments, grading, quizzing, and tracking students' progress and performance. Students can use a Personalized Study diagnostic tool to determine areas that need more study focus.
2. Debate Issues have been added to this edition, allowing students to challenge assumptions and consider different points of view.
3. All 20 of the original cases in the tenth edition are either new or have been substantially updated by the authors.
4. UPDATED Check Your E.Q. (Ethics Quotient) exercises that help students identify key concepts, initiate discussion, enhance problem-solving skills, and provide an opportunity for self-assessment.
5. UPDATED "Ethical Dilemma" at the opening of each chapter highlights a realistic situation and provides guided discussion questions on how the dilemma could be resolved. Chapter-ending "Resolving Ethical Business Challenges" are minicases that give students an opportunity to put what they have learned into action as they use their critical-thinking skills to address realistic ethical issues.

◎作者：O. C. Ferrell
　現職：University of New Mexico

◎作者：John Fraedrich
　現職：Southern Illinois University - Carbondale

◎作者：Linda Ferrell
　現職：University of New Mexico

章節目錄：

PART I: AN OVERVIEW OF BUSINESS ETHICS
Ch 1 The Importance of Business Ethics
Ch 2 Stakeholder Relationships, Social Responsibility, and Corporate Governance

PART II: ETHICAL ISSUES AND THE INSTITUTIONALIZATION OF BUSINESS ETHICS
Ch 3 Emerging Business Ethics Issues【e】
Ch 4 The Institutionalization of Business Ethics

PART III: THE DECISION-MAKING PROCESS
Ch 5 Ethical Decision Making【e】
Ch 6 Individual Factors: Moral Philosophies and Values
Ch 7 Organizational Factors: The Role of Ethical Culture and Relationships【e】

PART IV: IMPLEMENTING BUSINESS ETHICS IN A GLOBAL ECONOMY
Ch 8 Developing an Effective Ethics Program【e】
Ch 9 Managing and Controlling Ethics Programs
Ch10 Globalization of Ethical Decision-Making
Ch11 Ethical Leadership
Ch12 Sustainability: Ethical and Social Responsibility Dimensions

PART V: CASES
Case 1 Monsanto Attempts to Balance Stakeholder Interests【e】
Case 2 Starbucks' Mission: Social Responsibility and Brand Strength
Case 3 Walmart Manages Ethical and Compliance Challenges【e】
Case 4 Sustainability Challenges in the Gas and Oil Industry
Case 5 New Belgium Brewing: Ethical and Environmental Responsibility【e】
Case 6 National Collegiate Athletic Association Ethics and Compliance Program
Case 7 Google: The Quest to Balance Privacy with Profits
Case 8 Zappos: Delivering Customer Satisfaction【e】
Case 9 Enron: Questionable Accounting Leads to Collapse
Case10 Home Depot Implements Stakeholder Orientation【e】
Case11 Frauds of the Century.
Case12 Insider Trading at the Galleon Group【e】
Case13 Whole Foods Strives to Be an Ethical Corporate Citizen
Case14 Apple Inc.'s Ethical Successes and Challenges
Case15 PepsiCo's Journey Toward an Ethical and Socially Responsible Culture
Case16 Ethical Leadership at Cardinal IG: The Foundation of a Culture of Diversity
Case17 Better Business Bureau: Protecting Consumers and Dealing with Organizational Ethics Challenges
Case18 Managing the Risks of Global Bribery in Business
Case19 Mattel Responds to Ethical Challenges
Case20 Best Buy Fights Against Electronic Waste

【e】Access these chapters from your ebook