Killer Deals
商品資訊
ISBN13：9781847941480
出版社：Random House Business Books UK
作者：Chris Voss
出版日：2016/03/24
裝訂／頁數：平裝／240頁
規格：23.4cm*15.3cm (高/寬)
商品簡介
'A kidnapper is nothing more than a commodities trader. In both situations, it's kill or be killed.'
Chris Voss is an award-winning business school professor and corporate consultant. He's also former lead international hostage negotiator for the FBI. In Killer Deals, he draws on the unique experience of both of those careers to create the definitive playbook for any negotiation situation.
The principles of hostage negotiation apply to any other situation where you are trying to get what you want – the only difference is the stakes. The same powerful tactics which have been proven to work against terrorists and kidnappers can also work in everyday situations, whether that's settling a business contract worth millions, improving the terms of your phone contract or even getting your kids to study for an exam.
By breaking the negotiation process into distinct phases, and highlighting key techniques such as labelling, mirroring and calibrated questioning, Voss arms the reader with the practical tools they need to give them a competitive edge, and gives them the confidence to use them. With the help of this book, anyone will be able to make Killer Deals.
您曾經瀏覽過的商品
購物須知
外文書商品之書封，為出版社提供之樣本。實際出貨商品，以出版社所提供之現有版本為主。部份書籍，因出版社供應狀況特殊，匯率將依實際狀況做調整。
無庫存之商品，在您完成訂單程序之後，將以空運的方式為你下單調貨。為了縮短等待的時間，建議您將外文書與其他商品分開下單，以獲得最快的取貨速度，平均調貨時間為1~2個月。
為了保護您的權益，「三民網路書店」提供會員七日商品鑑賞期(收到商品為起始日)。
若要辦理退貨，請在商品鑑賞期內寄回，且商品必須是全新狀態與完整包裝(商品、附件、發票、隨貨贈品等)否則恕不接受退貨。