Corporate Knowledge Discovery and Organizational Learning ― The Role, Importance, and Application of Semantic Business Process Management

This book investigates organizational learning from information processing perspectives. Continuous change and complexity in regulatory, social and economic environments increasingly demand organizations and their employees to acquire the necessary job-specific knowledge in right time and right format. Much of regulatory documentation may now available in digital form, but due to their complexity and diversity it is a challenging task to identify the relevant elements to a particular context. In such scenarios, business processes tend to be important knowledge sources, containing rich, but in many case embedded, hidden knowledge. This book discusses the possible connection between business process models and corporate knowledge assets; knowledge extraction approaches from organizational processes; corporate knowledge base development and maintenance; semantic business process management and its relation with organizational learning approaches. The chapters will go through a knowledge management solution, which aims to extract, organize and preserve knowledge embedded in business processes to enrich organizational knowledge base in a systematic and controlled way, support employees to acquire their job role specific knowledge and help organizational learning, and to govern human capital investment. All these topics are analyzed through real world cases from the domains of insurance, food safety, innovation, and funding.

Dr. Andras GABOR is director of Institute of Informatics and professor of Department of Information Systems at the Corvinus University of Budapest, research director of Corvinno Technology Transfer Ltd. He earned a diploma (MSc) in Business and Economics (1974), and in Computer Science (1979), dr. univ. oec. (1976), CSc (Ph.D) (1983), CISA (1999), habil.dr (2002). His expertise spans systems analysis, process management, information management, intelligent systems. He leads several national and international research projects and is the author of prominent Hungarian and international publications. He was visiting scholar at DePaul University, Chicago, Imperial College, London, and at the University of Amsterdam. Besides academic activities, he was a consultant for the Inter-ministerial Committee for IT and the Modernization and Integration Project Office, 1990-98. Between 2003-2006 worked as a consultant on behalf of the Ministry of Education concerning MIS development in Higher Education.

Andrea Ko, PhD, Habil, CISA is an Associate Professor of Corvinus University of Budapest, Department of Information Systems. She has a University Doctoral degree in Computer Science (1992) from Corvinus University of Budapest, Hungary and a PhD degree in Management and Business Administration (2005) from Corvinus University of Budapest, Hungary. She participated in several international and national research projects in the areas of: intelligent systems, knowledge management; semantic technologies and e-government. She has published more than 80 papers in international scientific journals and conferences. Her research interests include: intelligent systems, business intelligence, knowledge management, and semantic technologies.