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管其林、諸慧主編的《郵輪服務英語(附光盤)》分郵輪前廳接待、餐飲服務、客艙服務和郵輪娛樂等四個模塊，每個模塊有5-7個單元，每單元有2個情景會話和口語拓展組成，并附有生詞表和對話注釋。為了便于學生的學習，我們還在每單元的后面附有形式多樣的練習。
目次
Chapter?1?Front?Office?Service
Unit?1?Embarkation?and?Disembarkation
Unit?2?Receiving?Guests?on?Board
Unit?3?Shore?Excursions
Unit?4?Stateroom?Change?and?Upgrade
Unit?5?Inquiries?and?Complaints
Unit?6?Settling?Bills
Unit?7?Safety?Drill?and?Emergency?Service
Chapter?2?Food?&?Beverage?Service
Unit?1?Table?Reservations
Unit?2?Seating?the?Guests
Unit?3?Taking?Food?Orders
Unit?4?Taking?Wine?Orders
Unit?5?Taking?Room?Service?Orders
Unit?6?Providing?Bar?Service
Chapter?3?Housekeeping?Service
Unit?1?Stateroom?Tidying
Unit?2?Tum-down?Service
Unit?3?Collecting?the?Laundry
Unit?4?Delivering?the?Laundry
Unit?5?Express?Service
Unit?6?Solving?Facility?Problems
Chapter?4?Recreation?Service
Unit?1?Live?Show
Unit?2?The?Fitness?Center
Unit?3?Hairdressing?and?Beauty
Unit?4?Baby-sitting?Service
Unit?5?Shopping?and?Photographing
Unit?1?Embarkation?and?Disembarkation
Unit?2?Receiving?Guests?on?Board
Unit?3?Shore?Excursions
Unit?4?Stateroom?Change?and?Upgrade
Unit?5?Inquiries?and?Complaints
Unit?6?Settling?Bills
Unit?7?Safety?Drill?and?Emergency?Service
Chapter?2?Food?&?Beverage?Service
Unit?1?Table?Reservations
Unit?2?Seating?the?Guests
Unit?3?Taking?Food?Orders
Unit?4?Taking?Wine?Orders
Unit?5?Taking?Room?Service?Orders
Unit?6?Providing?Bar?Service
Chapter?3?Housekeeping?Service
Unit?1?Stateroom?Tidying
Unit?2?Tum-down?Service
Unit?3?Collecting?the?Laundry
Unit?4?Delivering?the?Laundry
Unit?5?Express?Service
Unit?6?Solving?Facility?Problems
Chapter?4?Recreation?Service
Unit?1?Live?Show
Unit?2?The?Fitness?Center
Unit?3?Hairdressing?and?Beauty
Unit?4?Baby-sitting?Service
Unit?5?Shopping?and?Photographing
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