90折
Administration and Management in Criminal Justice ─ A Service Quality Approach
商品資訊
ISBN13：9781506361529
出版社：Sage Pubns
作者：Jennifer M. Allen; Rajeev Sawhney
出版日：2018/02/20
裝訂／頁數：平裝／528頁
規格：22.9cm*17.8cm*2.5cm (高/寬/厚)
版次：3
定價
：NT$ 7160 元優惠價
：90 折 6444 元
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Emphasizing proactive techniques for administration, Administration and Management in Criminal Justice: A Service Quality Approach, Third edition uses a service-quality lens to address administration and management concepts in the all areas of the criminal justice system by identifying the stakeholders and their roles within the service delivery process. Students and criminal justice administrators will come away with an understanding of how to respond to customers (often these are other criminal justice professionals, offenders, victims, and the community) and to changing environmental factors. Authors Jennifer M. Allen and Rajeev Sawhney encourage students to consider the importance of their future role in providing high-quality and effective criminal justice services and challenge them to critique their own views of what constitutes management in this service sector, all with the goal of making improvements in criminal justice effectiveness.
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