The Serious Business of Small Talk ― Becoming Fluent, Comfortable, and Charming

You walk into a room full of strangers and immediately freeze-wait, no you don't! Instead, you start some light, easy banter with the group of people closest to you. Then you move on to another group. By the end, you leave with a whole new set of connections. No communication skill is more important in the world than small talk, says communication coach Carol Fleming. It's how you negotiate the beginning of all relationships. What's more, Fleming reveals that, contrary to what most people say, they actually love small talk. It's just the bit about strangers that throws them off. Small talk with strangers is a skill-one Fleming has taught to scores of avowed wallflowers. She covers everything from the right attitude to how to dress, move around, and introduce yourself. Most importantly, she lays out a series of simple, memorable conversational strategies that make it easy to go from Nice weather we're having to a genuine, rewarding give-and-take.