Evaluation of Supply Chain Performance ― A Manufacturing Industry Approach

This book provides some regional aspects considered by manufacturing firms in their decisions to gain competitiveness and have effects on the performance of their supply chains (SC). Some of the main aspects considered are: government's policies, fixed costs, the availability and quality of infrastructure services. This book also discusses the risks for the SC; based on a perception approach, some aspects studied are: demand, suppliers and production processes and how these are related to other elements of the SC. The authors use structural modeling to analyze the evaluation of some manufacturing practices and their impact on customer service satisfaction, agility and flexibility of the SC. The context of this study is immersed in the Mexican manufacturing industry of exportation, also known as maquiladora industry of Ciudad Juarez, México. This borderland is among the top 10 manufacturing Mexican cities. World class industries are located in this region and have been recognized around the world for their competitiveness and high performance. Therefore, the methods and results exposed in this book may be valuable and useful for readers and researchers of the SC worldwide.

Liliana Avelar-Sosa has a PhD in Engineering Sciences. She is a National Researcher level 1 recognized by National Council of Science and Technology in Mexico and expert in logistics and supply chain aspects applied to manufacturing companies. She has experience in maquiladora industry.

Jorge Luis Garcia-Alcaraz has a PhD in Innovation in Product Engineering and Industrial Process and a Post doctorate in manufacturing process. He is a National Researcher level 2 recognized by National Council of Science and Technology in Mexico, expert in lean manufacturing methodologies and advanced manufacturing technologies. He has 14 years of experience in manufacturing industry.