The Definitive Guide to Emergency Department Operational Improvement：Employing Lean Principles with Current ED Best Practices to Create the "No Wait" Department, Second Edition

ISBN13：9780367432331
出版社：PBKTYFRL
作者：Crane; MD; MBA; Jody (Emergency Physician; Mary Washington Hospital; Adjunct Professor; University of Tennessee); PhD Noon Chuck (Professor of Management Science College of Business University of Tenne
出版日：2019/12/02
裝訂／頁數：精裝／392頁
規格：17.8cm*25.4cm (高/寬)
版次：2
關鍵字： The Definitive Guide to Emergency Department Operational Improvement：Employing Lean Principles with Current ED Best Practices to Create the "No Wait" Department, Second Edition、 The、 Definitive、 Guide、 to、 Emergency、 Department、 Operational、 Improvement、 Employing、 Lean、 Principles、 with、 Current、 ED、 Best、 Practices、 Create、 the、 No、 Wait、 Second、 Edition、 PBKTYFRL、 Crane、 MD、 MBA、 Jody (Emergency Physician、 Mary Washington Hospital、 Adjunct Professor、 University of Tennessee)、 PhD Noon Chuck (Professor of Management Science College of Business University of Tenne、外文書、商業財經、

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商品簡介

This revised and updated book explores the academics behind managing the complex service environment that is the Emergency Department (ED) by combining applied management science and practical experiences to create a model of how to improve operations. This book offers a presentation of Lean tools used in the ED along with basic and advanced flow principles. It then shows how these concepts are applied and why they work, supported by case studies in which Lean principles were used to transform an underperforming ED into a world-class operation.

After reviewing best practices, the authors explain how to achieve excellence by discussing the elements of creating a culture of change.