Designing Technical and Professional Communication：Strategies for the Global Community

This concise and flexible core textbook integrates a design thinking approach, rhetorical strategies, and a global perspective to help students succeed as technical and professional communicators in today's multimodal, mobile, and global community. Design thinking and good communication practices are rooted in empathy and human values. The integrated approach fosters students' ability to address the complex problems they will face in their careers, where they will collaborate with people who present diverse expertise, cultures, languages, and values.

This book introduces the knowledge and skills as well as agile activities that help students communicate on projects locally and globally. Parts One and Two introduce strategies for design thinking, audience analysis, communicating ethically, and managing projects to define problems and implement solutions. In Parts Three and Four, students learn to compose content in text and visuals.

They learn to structure and deliver content by choosing the right genre or developing an approach and selecting effectively from the communication options available in today's multimodal environment. Designing Technical and Professional Communication serves as a flexible core textbook for technical and professional communication courses. An instructor's manual containing exercises, sample syllabus, and guidance for teaching in a variety of settings is available online at www.routledge.com/9780367549602.