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The KM Strategy Handbook is a practical guide for managers and leaders to planning and writing a knowledge management strategy that is in-line with an organisation's strategic goals. Written by a practitioner with many years' experience in the field, it covers all key aspects of KM strategy from basic concepts on knowledge, strategies and KM to designing knowledge strategies and implementing them through organisational change. The book begins by introducing the theoretical underpinnings of knowledge management and the background of the discipline. It then moves on to providing practical guidance on how to plan, write and implement a KM strategy for your organisation. A KM strategy 'canvas' is introduced onto which the four key stages of strategic planning (investigation, creation, implementation and embedding) are mapped out. A final 'troubleshooting' chapter will show readers how to identify and avoid the many pitfalls readers might find, look at why KM strategies and projects fail and how to cope with pivots and crises. Written in a highly accessible manner with case studies and examples throughout, this will be a must-read for both new and experienced knowledge management professionals at department and organisational level.
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