The Mumbo Jumbo Fix: A Survival Guide for Effective Doctor-Patient-Nurse Communication (UPDATED EDITION)

The Mumbo Jumbo Fix: A Survival Guide for Effective Doctor-Patient-Nurse Communication tackles the vital subject of healthcare miscommunication which is a leading cause of patient harm. It is the first book of its kind geared to all three essential participants--doctors, nurses, AND patients. Written by a medical malpractice trial attorney, hospital risk manager, and healthcare educator, its unique holistic approach provides real-world practical solutions in a concise, easy-to-read, and entertaining format. No other book in the field has been written by someone with equivalent "boots on the ground" experience. And the author's original cartoons are sure to bring a smile to every reader's face.

The Mumbo Jumbo Fix contains up-to-date content including communication strategies in the post-Covid world, telemedicine's expanded use since the pandemic, patient preparation for the office visit and hospital stay, provider interaction with families, and talking to the transgender population. Written in plain English without linguistic mumbo jumbo, the book's true stories and evidence-based suggestions offer the needed healthcare communication fix.

REVIEWS and WORDS OF PRAISE

The Mumbo Jumbo Fix hits a home run! [An E]xcellent book by an eminently qualified author who has lived it. Easy to read, organized with many valuable insights and vignettes.... Patients who read this book will end up improving their chances of the best outcome the profession offers.

---Dominick Addario, MD, Psychiatrist, Diplomate, American Board of Psychiatry and Neurology, Distinguished Life Fellow, American Psychiatric Association, Health Sciences Clinical Professor, University of California San Diego

Easy to read, and systematic approach to maximizing on first principles of communication in healthcare, and more broadly.... The book does not take itself too seriously, with a smattering of cartoons thrown in to make the subject light-hearted, but relevant and relatable. I highly recommend this book to all physicians, nurses, and others who support them.

---Javed Siddiqi, HBSc, MD, DPhil (Oxon), FRCSC, FACS, FAANS, Neurosurgeon, Chief of Neurosurgery, ARMC, RUHS, RCH & DRMC, Professor & Chair, Dept of Surgery, California University of Science & Medicine, Founding Journal Editor, Contemporary Reviews in Neurology & Neurosurgery, President Elect, California Association of Neurological Surgeons

The Mumbo Jumbo Fix is a long overdue resource for healthcare professionals, patients, and families. This book presents communication strategies in a clear and often humorous format.... Medical and nursing programs should include this book as a required text for improved communications skills.

---Elsa L. Murdoch, DNP, MSN, RN, CPHRM, Assistant Professor, RN-BSN Program Director, Azusa Pacific University

Who better to see the many problems of doctor-patient-nurse communication than an experienced medical malpractice attorney? Mike Grace has seen and heard it all. The Mumbo Jumbo Fix is loaded with entertaining and revealing stories of miscommunication between doctors and nurses and between both and patients.... It is a must read for both health professionals in training and those with experience.

--Joseph E. Scherger, MD, MPH, Family Practice Physician, Primary Care 365 Physician Core Faculty, Family Medicine Residency Program, Eisenhower Medical Center, Clinical, Professor of Family Medicine, Keck School of Medicine, University of Southern California