THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement—and p
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Employees respond to organizational change with worry, fear, and sometimes even panic. Your job is to keep them motivated and focused—so you must
Organizational and individual change are constant—it’s not a race to the finish line. Rapid Retooling shows readers how to constantly and rapidly adapt—or “retool”—themselves, their employees, and the
