An examination of the future of the "quality" movement introduces the "Joiner Triangle," a new management philosophy that defines customer quality and provides the groundwork for future corporate cult
Master MINITAB, the leading software package used in industry for quality and process improvement with the MINITAB HANDBOOK: UPDATED FOR RELEASE 16. This book illustrates by example and step-by-step i
Written by developers Barbara Ryan and Brian Joiner, and professor of statistics Jon Cryer, this text illustrates by example and step-by-step instruction how to use MINITAB 14 to explore and analyze d
