Demystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-to Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office an
Written by one of the world’s most respected consultants on Lean, this work presents a methodology for value stream mapping that is appropriate for any organization, whether it be service or pro
Recent improvements at Enterride’s Trail Rider Memphis Operation bought Pete Grant, the Trail Rider Plant Manager, and his team a little more time, but Pete knew much more was needed to save the plant
Political leaders need ministers to help them rule and so conventional wisdom suggests that leaders appoint competent ministers to their cabinet. This book shows this is not necessarily the case. It