This book highlights Lean methods/tools that maximize process performance, and is based on first-hand implementation. Methods/tools are explained, but the focus is the guidelines, process conditions,
The Institute of Medicine and others have stressed the urgency of transforming hospitals into places where each patient receives the best quality care, every single time. Hospital leaders agree that t
Critical approaches to leadership studies have sought to challenge the normative position of leadership as residing solely within the formal leader and have gone as far as to undermine the traditional
This book showcases international research on health care organizations. It presents diverse and multidisciplinary approaches to studying differing health care settings, in international context. Thes
