?Business process reengineering (BPR) focuses on redesigning the strategic and value-added processes which transcend the organizational boundaries. It is a cross-functional approach that requires supp
??E-Commerce Strategy: Text and Cases provides the fundamental literature required for graduate students and practitioners to understand electronic commerce. Each chapter provides clearly designed lea
"The importance of benchmarking in the service sector is well recognized as it helps in continuous improvement in products and work processes. Through benchmarking, companies have strived to implement
This book is a comprehensive guide to design and conduct the research in management-related field, such as marketing management and human resources management. It provides an overview of the real rese
??Information Strategy Design and Practices develops a framework for designing information technology strategy for an organization. Beyond this, it establishes an approach to not only implement it, bu
Change management is a better or smarter approach to initiate a change via behavioral aspects. As it is the power to innovate which is a unique strength for companies, the need for strategies to tackl
Authors Kumar and Mohapatra present students, academics, researchers, and professionals working in a wide variety of contexts with a guide to investing and trading in emerging stock markets. The autho
Since research is best learned by doing, this book emphasizes a hands-on, do-it yourself approach. The readers have many opportunities to see how business researches affect and support management deci
This book deals with complex variants of Travelling Salesman Problem (TSP) and Vehicle Routing Problem (VRP) within the manufacturing and service industries. The objective is to develop heuristics for
Authors Ganesh, Malairajan, Mohapatra, and Punniyamoorthy present students, academics, researchers, professionals working in a wide variety of contexts, and general interest readers with an examinatio
With a special focus on innovation at the strategic level, this work explains how to use strategic, functional, and operational innovation to enhance the value chain and make more profit in developing
The main focus of this monograph is to discuss the role of technology in education in emerging markets considering that many countries have attempted to reform their educational systems using large sc
This book examines the modules/elements required before implementing knowledge management solutions in typical manufacturing and service industry. The objective is to develop a framework, design and m
This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particula
This book introduces the fundamental principles of understanding business requirements to apply enterprise resource planning (ERP) in order to meet business needs. The book also helps readers understa
