Congratulations, you’re a manager! Of course you have expertise in the field you’re managing, but what about everything else? There’s so much more to know!Whether you’re a new or seasoned manager, you
No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to
"Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to con