Most problems are fairly easy: they have a few likely potential root causes. The most important problems often have hundreds or thousands of potential root causes within very complex systems. Such pro
We all face problems in our lives-most of them easy to solve—but the most important problems we face tend to stump us. Such problems often have hundreds or thousands of potential root causes, making t
We all face problems in our lives-most of them easy to solve—but the most important problems we face tend to stump us. Such problems often have hundreds or thousands of potential root causes, making t
