We all face problems in our lives-most of them easy to solve—but the most important problems we face tend to stump us. Such problems often have hundreds or thousands of potential root causes, making t
We all face problems in our lives-most of them easy to solve—but the most important problems we face tend to stump us. Such problems often have hundreds or thousands of potential root causes, making t
Most problems are fairly easy: they have a few likely potential root causes. The most important problems often have hundreds or thousands of potential root causes within very complex systems. Such pro