跨國、跨地域、跨文化的全球商務溝通指南公開讚美是客套話還是真推崇？負面評價是直接給負評，還是迂迴表達不認同？簡報應鉅細靡遺說明，還是點到為止說重點？提建議案是先闡述理論，還是先提執行建議？決策形成應多數決，還是高層直接下指令？專案時程必須嚴格按表操課，還是可彈性調整？意見相左時是正面衝突解決，還是迴避衝突？領導風格是平權式領導，還是階級嚴明不容逾越？了解不同的文化維度，才可能開始一場高效的商務溝通八個文化量表（the eight-scale model） 1. 溝通：低情境，或高情境2. 評估：直接給負評，或迂迴給負評3. 說服：先說明理論，或先提供建議4. 領導：講求平等，或注重階級5. 決策：集體共識，或高層主導6. 信任：工作導向，或關係導向7. 歧異：正面衝突，或迴避衝突8. 時程：線性時間，或彈性時間「你有兩隻眼睛，兩隻耳朵，一張嘴，你應該按照比例使用他們」，這句中國俗諺，不只對中國的孩子們來說很睿智，對所有希望突破文化藩籬、改善工作效益的人也一樣。與來自別的文化的人交流時，試著多看、多聽、少說。聽了再開口，學習後再行動。我們看不懂的，很可能不只是外國人的文化，對於自己的文化，也一樣毫無自覺。於是戴著自己的文化有色眼鏡來看待其他人，依此作出錯誤判斷或誤判，無意間為自己製造了許多困難和挫敗。企業想要成功，你必須具有與全世界的人順利合作的能力，那麼你就要能夠和知道如何欣賞文化差異，同時也要能尊重個別差異。行為的文化模式與信仰，經常影響我們的覺察（我們所看見的）、認知（我們的想法），以及行動（我們的行為）。這本書的目標即在協助你，改善你解讀文化這三個面向的能力，以及提升你的處理效益。作者以循序漸進的方式，穿插歷史、哲學、語言學、文學等等文化根源解說，抽絲剝繭，帶領大家理解各種文化風格形成的原因和內涵，搭配豐富生動的商場實際案例，系統化說明由文化差異所引發的最為常見的商業溝通挑戰。提供最有效的處理手法，解決因跨文化誤解而產生的棘手問題，甚或能完全避免問題發生。法國有句諺語，" Quand on connait sa maladie, on est a moitie gueri." 意思是，當你知道你得的是什麼病時，你也就離痊癒不遠了。同樣的道理也可以應用在大多數跨文化亂局裡。只要能建立起你自己的覺察力，一旦你對你的團隊有了覺察，在改善合作關係的道路上，就已經成功跨
THE INTERNATIONAL BESTSELLER A TIMES BEST MEMOIR OF 2023 'Grippingly vivid and pacey' THE TIMES 'A seven-year old girl on a seventy-foot yacht, for ten years, over fifty thousand miles of sailing' SIMON WINCHESTER 'An astonishing almost day-by-day account of [a] hazardous journey and its legacy' TELEGRAPH 'This is a story of an epic childhood journey, so exciting and so shocking it is hard to know whether you're reading about a dream or a nightmare... Wavewalker is thrilling, horrifying, beautifully written - I couldn't put it down' ED BALLS Aged just seven, Suzanne Heywood set sail with her parents and brother on a three-year voyage around the world. What followed turned instead into a decade-long way of life, through storms, shipwrecks, reefs and isolation, with little formal schooling. No one else knew where they were most of the time and no state showed any interest in what was happening to the children.Suzanne fought her parents, longing to return to England and to education
Jordan Bolton's Blue Sky Through The Window of A Moving Car is a poignant collection of comics that explore universal experiences and emotions through art and poetry. Small yet powerful, and equal parts heart-breaking and heart-warming, these poetic comics are intensely relatable and go straight to the heart of what it means to be human. Most of life is made up of mundane moments on ordinary days. But every moment, every good day, bad day, and average day, had to happen exactly the way that it did for you to exist. Everything that made you, connects us all in small, invisible, and beautiful ways. This first comic collection from artist Jordan Bolton explores the fleeting details that unite us. Jordan brings together the visual language of comics with the heartfelt language of poetry, to express moments of love and heartbreak, embarrassment and shame, hope and disappointment, grief and happiness. Split into sections that reflect where we spend the majority of our time--In Public, In Tra
See the poetry in every day... Jordan Bolton’s Blue Sky Through The Window of A Moving Car is a poignant collection of comics that explore universal experiences and emotions through art and poetry. Small yet powerful, and equal parts heart-breaking and heart-warming, these poetic comics are intensely relatable and go straight to the heart of what it means to be human.'The kind of book you want to pass around to all of your friends to make sure they’ve read it’ - Jack Edwards'‘Tremendous… Cinematic and poetic, it captures the heartbreak of everyday life’ - Malaka Gharib'Truthful observations of things and thoughts unsaid’ - Matthew JohnstoneThis first comic collection from artist Jordan Bolton explores the fleeting details that unite us. Jordan brings together the visual language of comics with the heartfelt language of poetry, to express moments of love and heartbreak, embarrassment and shame, hope and disappointment, grief and happiness. Split into sections that reflect where we spend
“It certainly filled the Battlestar Galactica–shaped hole in my heart.” —Victoria Aveyard, bestselling author of The Red Queen Read the New York Times bestselling blockbuster that critics are calling “out-of-this-world awesome.” The first in an epic sci-fi series unlike anything else out there. Kady thought breaking up with Ezra was the worst thing she’d ever been through. That was before her planet was invaded. Now, with enemy fire raining down on them, Kady and Ezra are forced to fight their way onto one of the evacuating craft, with an enemy warship in hot pursuit. But the warship could be the least of their problems. A deadly plague has broken out and is mutating, with terrifying results; the fleet’s AI, which should be protecting them, may actually be their biggest threat; and nobody in charge will say what’s really going on. As Kady plunges into a web of data hacking to get to the truth, it’s clear only one person can help her bring it all to light: Ezra. Told
What do you do when the greatest TV show ever has come to an end and you no longer have ground-breaking, meth-related drama to get you through the long winter nights? Answer: you create a cookbook ful
HarperCollins is proud to present its incredible range of best-loved, essential classics.Unless I am allowed to tell the story of my life in my own way, I cannot tell it at allMary Seacole – traveller, nurse, businesswoman and radical for her time – defied a prejudiced British government to care for soldiers wounded during the Crimean War.This ground breaking account, written by Seacole in 1857, brings to life her incredible journey from Jamaica to Central America and England, and then on to modern-day Ukraine, where she acted as nurse to injured soldiers while running her business, the 'British Hotel'. A witness to key battles, she gives vivid accounts of how she coped with disease, bombardment and other adversities during the Crimean War.In this extraordinary autobiography, Seacole shows how she navigated her way through racial injustice, poverty and ignorance to become the first woman of colour in Britain to publish her memoirs. It is a testament to her enduring legacy.
The author of the No.1 Sunday Times bestseller Think Like a Monk offers a revelatory guide to every stage of romance, drawing on ancient wisdom and new science.Nobody sits us down and teaches us how to love. So we're often thrown into relationships with nothing but romance movies and pop culture to help us muddle through. Until now.Instead of presenting love as an ethereal concept or a collection of cliches, Jay Shetty lays out specific, actionable steps to help you develop the skills to practice and nurture love better than ever before.He shares insights on how to win or lose together, how to define love, and why you don't break in a break-up. Inspired by Vedic wisdom and modern science, he tackles the entire relationship cycle, from first dates to moving in together to breaking up and starting over. And he shows us how to avoid falling for false promises and unfulfilling partners.By living Jay Shetty's eight rules, we can all love ourselves, our partner, and the world better than we
On choreography: 'Choreography is a negotiation with the patterns your body is thinking'On rules: 'Try breaking the rules on a need to break the rules basis'The updated and revised edition of A Choreographer's Handbook invites the reader to investigate how and why to make a dance performance. In an inspiring and unusually empowering sequence of stories, questions, ideas and paradoxes, internationally renowned choreographer, teacher and writer Jonathan Burrows explains how it's possible to navigate a course through this complex process.It is a stunning reflection on a personal practice and professional journey, and draws upon many years of workshop discussions, led by Burrows.Burrows' open and honest prose gives the reader access to a range of principles, exercises, meditations and ideas on choreography that allow artists and dance-makers to find their own aesthetic process.It is a book for anyone interested in making performance, at whatever level and in whichever style.
From the award-winning author of The Boy at the Back of the Class comes a middle grade novel about the power of hope to sustain even when tragedy strikes. Ten-year-old Aniyah and her little brother Noah find themselves living in foster care after the sudden disappearance of their mum. With her life in disarray, Aniyah knows just one thing for sure: her mum isn't gone forever. Aniyah believes that the people with the brightest hearts never truly disappear. They become stars. When scientists discover a new star acting strangely, Aniyah knows it's really her mum. To make sure everyone else knows, too, she embarks on the adventure of a lifetime--one that involves breaking into the Royal Observatory of London, and meeting the biggest star in Hollywood. This is an honest yet empathetic exploration of how people respond to difficult circumstances, told through the innocent voice of a ten-year-old girl.
Utilizing new research and field studies, this book provides a whole-school approach to helping English learners (ELs) achieve academically while they learn English. Discover why ELs learn better when
People have always grown food in urban spaces--on windowsills and sidewalks, and in backyards and neighborhood parks--but today, urban farmers are leading an environmental and social movement that tra
Modern presidents engage in public leadership through national television addresses, routine speechmaking, and by speaking to local audiences. With these strategies, presidents tend to influence the
