The Six Sigma process excellence program, based on Johnson & Johnson's unique approach Six Sigma for Business Excellence shows managers at all levels of Six Sigma proficiency how to create a proc
Presents a road map for implementing effective, targeted Lean Six Sigma initiatives. This title provides the proven leadership, business infrastructure, and applications to key strategic areas of the
Written for the typical business professional, Lean Six Sigma Service Excellence effectively translates the concepts of Lean Six Sigma from a manufacturing environment to a service delivery environme
"Enterprise Excellence" refers to drawing upon a variety of tools beyond Six Sigma to improve a business. Taking a holistic view of product and process improvement, here is a step-by-step guide to dep
Winner Of The 2007 Shingo Prize For Excellence In Manufacturing Research! At the heart of Lean and Six Sigma is the same, unique business operating system: hoshin kanri. It is a method of strategic p
