Designing & Conducting Survey Research, third editionSince it was first published in 1992, Designing and Conducting Survey Research has become the standard reference in the field for public and no
This straightforward and practical guide outlines a strategic approach to public involvement in government decision making. Prepares public managers for the difficult task of involving citizens more f
"An essential reference for students and practitioners of public administration."--Public Administration ReviewSponsored by the American Society for Public Administration, this completely revised and
Managing for Accountability is an invaluable guide for organizations struggling with issues of accountability and for managers who want to maintain their outstanding record in serving the public trust