實用英語口語高頻話題：酒店職員英語口語（簡體書）

本書以“源自外貿”為基本原則來選取素材，分為前廳接待、客戶話題、用餐禮節、娛樂在線和酒店購物五個部分，幾乎涵蓋了酒店場景的各個方面，實用性和知識性并重，意在把讀者帶到英語語境中，全新開發大家的語言潛力。

Part 1 Reception 前臺接待
Unit 1 Tour Services 旅遊服務
Unit 2 Mail Services 信件接收
Unit 3 Airline Ticket Agent 機票代理
Unit 4 Room Reservations 客房預訂
Unit 5 Welcoming Guests 接待顧客
Unit 6 Depositing Luggage 存放行李
Unit 7 Hotel Check-in 入住賓館
Unit 8 Currency Exchange 兌換貨幣
Unit 9 Customer Complaints 顧客投訴
Unit 10 Hotel Checkout 結賬離開
Part 2 Room Services 客房話題
Unit 1 Entering the Gusesroom 進入客房
Unit 2 Laundry Services 洗衣服務
Unit 3 Room Services 客房送餐
Unit 4 Wake-up Call Services 喚醒服務
Unit 5 Telephone Services 接打電話
Unit 6 Housekeeping 房間清理
Unit 7 Medical Services 醫療服務
Unit 8 Repair Services 客戶維修
Unit 9 Newpaper Subscription 訂閱報紙
Unit 10 Other Services 其他服務
Part 3 Dining Etiquette 用餐禮節
Unit 1 Booking a Table 餐廳預訂
Unit 2 Seating Guests 安排就座
Unit 3 Banquet and Confernce Services 宴會和會議服務
Unit 4 Dish Recommendation 菜肴推薦
Unit 5 Having Chinese Food 吃中餐
Unit 6 Having Western Food 吃西餐
Unit 7 Dessert 飯后甜點
Unit 8 At the Bar 酒吧服務
Unit 9 Guests Complanints 顧客投訴
Unit 10 Paying the Bill 付賬
Part 4 Entertainment 娛樂在線
Unit 1 Enjoying the Music 欣賞音樂
Unit 2 Salon Hairdressers 美發沙龍
Unit 3 In the Gym 在健身房
Unit 4 At the Dancing Hall 在舞廳
Unit 5 Watching the Match 看比賽
Unit 6 Watching TV 看電視
Unit 7 Playing Chess 下棋
Unit 8 At KTV 在KTV
Unit 9 A Birthday Party 生日聚會
Unit 10 Chatting 閑聊
Part 5 Shopping 酒店購物
Unit 1 Buying Jewelry 買珠寶
Unit 2 Buying Clothing 買服裝
Unit 3 Buying Shoes and Hats 買鞋帽
Unit 4 Buying Watches and Clocks 買鐘表
Unit 5 Buying Stationery 買文具用品
Unit 6 Buying Sporting Goods 買體育用品
Unit 7 Buying Home Appliances 買家電
Unit 8 Buying Drugs 買藥品
Unit 9 Buying Cosmetics 買化妝品
Unit 10 Buying Food 買食品