America's Service Meltdown: Restoring Service Excellence in the Age of the Customer
商品資訊
ISBN13:9780313386022
出版社:Praeger Pub Text
作者:Raul Pupo
出版日:2010/06/16
裝訂:精裝
規格:23.5cm*15.9cm*1.9cm (高/寬/厚)
定價
:NT$ 4500 元若需訂購本書,請電洽客服 02-25006600[分機130、131]。
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商品簡介
In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back.
作者簡介
Raul Pupo is an entrepreneur, author, speaker, and consultant in the information technology industry. He is currently chief executive officer of Technology Infrastructure Solutions, Inc. (TIS), www.deploytis.com. a leader known for its customer service in network integration to Fortune 1000 clients, in Boca Raton, FL, Pupo also serves on the advisory board of Blackhorn Capital, a boutique advisory firm working in the fields of general and financial strategy to companies in the information technology industry. His business experience spans over 30 years founding and operating companies in the field of information technology. Pupo's prior ventures have each been acquired by Fortune 500 technology companies.
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