The e-Policy Handbook: Rules and Best Practices to Safely Manage Your Company's E-mail, Blogs, Social Networking, and Other ElectronicCommunication Tools

Trillions of e-mails travel each year through corporate networks—and they're not all work-related. But for organizations wishing to protect themselves from liability, e-mail is no longer the only danger—they now have to contend with blogs, social networking sites, and other new technologies. Packed with electronic rules, step-by-step guidelines, sample policies, and e-disaster stories, this revised edition of The e-Policy Handbook helps readers: implement strategic electronic rules • prevent security breaches and data theft • safeguard confidential company and customer information • manage new and emerging technologies • write and implement effective policies • train employees Updated to cover new technologies, including instant messaging, social networking, text messaging, video sites, and more, this is a comprehensive resource for developing clear, complete e-policies.

Nancy Flynn (Columbus, OH) is founder and executive director of The ePolicy Institute?, a leading source of e-mail- and Internet-related products and services. She is regularly quoted in major media including The Chicago Tribune, The New York Times, The Los Angeles Times , USA Today, NPR, and CNN. Her books include Blog Rules (978-0-8144-7355-9), and E-Mail Rules (978-0-8144-7188-3).