Lean Six Sigma for Small and Medium Sized Enterprises ─ A Practical Guide

Lean Six Sigma (LSS) is not as popular with small and medium-sized enterprises (SMEs) as it is with larger ones. However, many SMEs are suppliers to larger entities who are pushing for superior quality and world-class process efficiencies from suppliers. Because of this, the authors have come up with a practical and essential book for guiding SMEs in deploying LSS as their prime methodology for achieving and sustaining world-class efficiency and effectiveness of their critical business processes.

Jiju Antony is a Professor of Quality Management and Certified Lean Six Sigma Master Black Belt in the School of Management and Languages at Heriot-Watt University, Edinburgh, Scotland, UK. He is a Fellow of the Institute of Operations Management, Fellow of the Royal Statistical Society, Fellow of the Institute of Six Sigma Professionals and a Chartered Quality Professional. He is the Editor of the International Journal of Lean Six Sigma and Associate Editor of TQM and Business Excellence.

S. Vinodh is an assistant professor in the Department of Production Engineering at the National Institute of Technology, India.

E. V. Gijo is a consultant affiliated with the Statistical Quality and Operations Research Division at the Indian Statistical Institute, Baranagar.