Resilience, Risk and Reason

Resilience, Risk and Reason reflects the need for organizations to adopt a distributed, risk-based, reasoning approach at the heart of their operations. John Arthur and Louise Moody draw on research and a lifetime in risk, safety and crisis prevention, to bring together ideas from the worlds of, systems thinking, business continuity, risk, human factors, human and organizational psychology. The book outlines a 'journey of design' for any modern, competitive risk and resilience system; one that explores the longer term human factors behind mature governance, processes and tools. In doing so, they touch on the design of systems, the business and commercial case for such an approach and practical approaches to implementing and then monitoring these systems.

Dr John Arthur is an expert in the design of applied risk reasoning systems for complex industries and specializes in the organizational psychology of risk reasoning, its impact on competitive strategic decision making and on operational development. For the past 12 years, John has worked in five different international roles in Unilever, most recently as Global Resilience Director and before that, as global lead for Crisis Prevention and Response. John has an MSc in Applied Occupational Psychology from Cranfield University and a PhD from Warwick. Dr Louise Moody is a Reader in the Department of Industrial Design at Coventry University. Prior to this she was a Senior Lecturer in Ergonomics and Usability at undergraduate and post-graduate level. As well as her academic profile, Louise is an experienced Human Factors consultant and holds a BSc in Psychology and Sports Science and a PhD in Electronic and Electrical Engineering.