Design. Think. Make. Break. Repeat.

This handbook documents sixty methods used in design innovation projects leading to the design of new products or services. It is the first publication to bring together methods, tools and case studies that involve multiple design disciplines and perspectives – from product and service design to interaction and user experience design.

Design. Think. Make. Break. Repeat. addresses the needs of anyone interested in deploying design thinking academically or operationally inside their organisation. With design thinking becoming an increasingly valued skillset across a wide range of industries, there is an increasing demand for design-based skills in the workplace. More and more organisations are looking at design to improve their businesses and the services and products they offer. The book offers an easily accessible overview of the design thinking process along with a wide range of methods that can be applied across many different areas and contexts.

Design. Think. Make. Break. Repeat. is designed as a learning resource to scaffold the reader’s understanding of design as a method for innovation. Each method is presented through an evidence-based description along with simple exercises that allow for a hands-on, interactive learning experience, including templates, tools and case studies. It is a must-have for everyone interested in adopting design thinking.

Dr Martin Tomitsch is Associate Professor and Chair of Design at the University of Sydney School of Architecture, Design and Planning and Director of the Design Lab. He received his Ph.D. in Informatics from the Vienna University of Technology. His research focuses on the role of design in shaping the interactions between people and technology.Dr Cara Wrigley is Associate Professor Design Innovation at The University of Sydney, residing in the Design Lab - an interdisciplinary research group within the School of Architecture, Design and Planning. She is an Industrial Designer who is actively researching the value that design holds in business – specifically through the creation of strategies to design business models which lead to emotive customer engagement. Madeleine Borthwick is an Associate Lecturer at University of Sydney’s School of Architecture, Design and Planning. She is responsible for teaching and coordinating design subjects that include User Experience Design, Interaction Design, Design Processes & Methods, and 3D Modelling and Fabrication. Additionally, Madeleine is a practicing interaction designer and the director of Kiss the Frog Australia.Dr Naseem Ahmadpour is a Lecturer in Design Computing at The University of Sydney. She received her Ph.D. in Design and Interaction from Polytechnique Montreal. Naseem’s research is interdisciplinary and broadly focused on design for wellbeing.Dr Jessica Frawley is a Lecturer in Educational Innovation and an Honorary Associate of the Sydney School of Architecture, Design and Planning at the University of Sydney. Having a cross-disciplinary background, with degrees in both information technology and the humanities, Jessica’s work focuses on designing and understanding technologies from human perspectives. Dr A. Baki Kocaballi is a Postdoctoral Research Fellow in Artificial Intelligence and Interaction Design at Macquarie University, Sydney. He completed his Ph.D. in Interaction Design at the University of Sydney in 2013. Before undertaking his doctoral study, he completed a Master’s degree in Information Systems at Middle East Technical University. Claudia Nunez-Pacheco is a design researcher and Ph.D. candidate in the Design Lab at the University of Sydney. Her research investigates how bodily ways of knowing can be used as crafting materials for design ideation, evaluation, insight, and empathy. Dr Karla Straker is an Early Career Development Fellow, in the Design Lab, located in the School of Architecture, Design and Planning, at the University of Sydney. She has a Bachelor of Design (Industrial Design) and Ph.D. from the Queensland University of Technology. Dr Lian Loke is a Senior Lecturer in Design and Computation at the University of Sydney, and Director of the Master of Interaction Design and Electronic Arts. She received her Ph.D. in interaction design from the University of Technology Sydney.