Robust Quality ― Powerful Integration of Data Science and Process Engineering

After realizing the importance of data, organizations have begun to view data as a critical asset, being equally important as other assets such as people, capital, raw materials, and facilities. In order to ensure data are fit for the purpose, there is a need to have high quality levels of data. This book will provide an integrated approach by combining data quality and process quality approaches for ensuring robust quality. When the two concepts are combined, industry can achieve rapid improvements with accurate results and decisions. The methodology is combined with data quality, Lean and Six Sigma philosophies. The approach will guarantee improvements and stable operations.

Rajesh Jugulum, Ph.D., is the Director of global data strategies at Cigna. Prior to joining Cigna, he held executive positions in these areas at Citi Group and Bank of America. Rajesh completed his Ph.D. under the guidance of Dr. Genichi Taguchi. Before joining financial industry, Rajesh was with Massachusetts Institute of Technology, where he was involved in research and teaching. Currently, he also teaches at Northeastern University, Boston. Rajesh is the author/co-author of several papers and four books including a books on data quality and design for lean six sigma. His honors include 2002 American Society for Quality’s Feigenbaum medal and 2006 International Technology Institute’s Rockwell medal. Rajesh also holds an appointment as an Affiliate Member of the University of Arkansas, Little Rock Information Quality Graduate Faculty.