Citizen involvement is considered the cornerstone of democratic theory and practice. Citizens today have the knowledge and ability to participate more fully in the political, technical, and administr
Put together by Roberts (Naval Postgraduate School in Monterey, California), this anthology gathers 31 papers from the pages of journals sponsored by the American Society for Public Administration exa
Schedler (public services and tourism, University of St. Gallen) provides insight into the possibilities of electronic government. Checklists and lists of questions enable self-assessment at local, st
