本書為商務英語專業系列教材中的跨文化交際教程,旨在面向商務英語專業學生高年級掌握一定的跨文化交際知識,提高綜合素質。全書共12個單元,包括Introduction to Intercultural Communication,Culture and Intercultural Communication,Culture and language,Verbal Communication: The Way People Speak,Nonverbal Communication: Speaking Without Words,Intercultural Conflict and Adjustment,Relationships: Friends and Acquaintances,Work: Practices and Attitude,Intercultural Communication in Business Context,Intercultural Negotiation,Intercultural Communication in Education Context,Intercultural Communication Competencies。