Revolutionizing Customers: : Inspiring Disengaged Employees for Exceptional Experiences
商品資訊
ISBN13:9798865484059
出版社:Independently published
作者:Joshua Onen
出版日:2023/10/25
裝訂:平裝
規格:22.9cm*15.2cm*0.9cm (高/寬/厚)
商品簡介
相關商品
商品簡介
Boosting engagement in customer service has a far-reaching impact. Engaged eployees are more likely to deliver exceptional service, resulting in increased customer satisfaction and loyalty. Happy customers are more likely to return and refer others, positively impacting your business's reputation and revenue which is the Domino Effect. In conclusion, recognizing and addressing employee disengagement in customer service roles is paramount in nurturing a motivated, high-performing team. By doing so, you not only enhance the quality of customers interactions but also contribute to the long-term success and growth of your business.
Disengagement can also affect those in leadership positions. It is our role to support disengaged leaders and help them regain their passion and engagement. This may involve providing leadership development programs, coaching and mentoring, and creating a culture of open communication and feedback. The Author highlighted simple ways of identifying disengaged employees and steps to bring them back to a productive state of mind.
Disengagement can also affect those in leadership positions. It is our role to support disengaged leaders and help them regain their passion and engagement. This may involve providing leadership development programs, coaching and mentoring, and creating a culture of open communication and feedback. The Author highlighted simple ways of identifying disengaged employees and steps to bring them back to a productive state of mind.
主題書展
更多
主題書展
更多書展今日66折
您曾經瀏覽過的商品
購物須知
外文書商品之書封,為出版社提供之樣本。實際出貨商品,以出版社所提供之現有版本為主。部份書籍,因出版社供應狀況特殊,匯率將依實際狀況做調整。
無庫存之商品,在您完成訂單程序之後,將以空運的方式為你下單調貨。為了縮短等待的時間,建議您將外文書與其他商品分開下單,以獲得最快的取貨速度,平均調貨時間為1~2個月。
為了保護您的權益,「三民網路書店」提供會員七日商品鑑賞期(收到商品為起始日)。
若要辦理退貨,請在商品鑑賞期內寄回,且商品必須是全新狀態與完整包裝(商品、附件、發票、隨貨贈品等)否則恕不接受退貨。