The Power of Framing shows leaders and managers how to tap into the power of language so they can persuade effectively and communicate credibly in today's business environment.According to professor a
Facilitating with Ease!Since the publication of the first edition of Facilitating with Ease! in 2000, this bestselling book has become the "go-to" reference for anyone who wants to become skilled in t
In a world where companies are rushing to add an "e-" to everything they do--e-commerce, e-tailing--the real key to success still lies off-line. In this fascinating, behind-the-scenes look at the elec
"Filled with case studies from firms such as GT Automotive, GE Healthcare China, Vale, Dominos, Swiss Re Americas Division, and Polar Bank, among others, this book (written by Dan Denison and his co-a
For every person who cringes at the thought of yet another technological innovation, Beverly Goldberg offers this survival guide for succeeding in an increasingly wired world. She lays out six steps t
When it was published in 1994, Roger Schwarz's The Skilled Facilitator earned widespread critical acclaim and became a landmark in the field. The book is a classic work for consultants, facilitators,
Explore the spiritual side of businessThe best-selling author of Healing the Wounds writes another prescription for our transition-induced ailments. Here he addresses the self-defeating ways people an
The book to read before you open your mouth. This survival manual relates the finer points of communicating bad news, voicing strong opinions and discussing difficult issues at the office without comp
Don't let your company kill you! Open this book at your own risk. It contains ideas that may lead to a profound self-awakening. An introspective journey for those in the trenches of today's modern
Regarded as one of the most influential management books of all time, this fourth and completely updated edition of Edgar Schein's Organizational Culture and Leadership focuses on today's complex busi
Regarded as one of the most influential management books of all time, this fourth edition of Leadership and Organizational Culture transforms the abstract concept of culture into a tool that can be us
Offers managers new tools to deal with the tough problems businesses face today. Reveals how analyzing the ethical dimensions of problems actually offers competitive advantages. Offers illustrative ca
Examines the shifting demographic, economic, and social forces--the changing gender roles, harsher economic realities, and dual career families--that pull managers and executives out of balance. Draws
Leading authorities share their approaches to understanding, managing and changing organizational cultures. Includes methods for identifying cultural norms, reinforcing the positive aspects of existin
Provides practical answers to the most pressing questions faced daily by today's global managers. Based on groundbreaking research conducted by the Institute for the Future on behalf of such organizat
Explores the design and leadership of groups, providing detailed descriptions of twenty-seven diverse work groups--including task forces, top management groups, production teams, and customer service
In Leading Change, James O'Toole argues that outdated Machiavellian dictates of situational leadership are ultimately ineffective--and demonstrates instead that successful leadership is rooted in high
The revised edition of this facilitation classic offers a wealth of targeted techniques for facilitators who seek effective, consistent, and repeatable results. Based on Michael Wilkinson's proven SMA